The Office of the Attorney General is pleased to provide summary tips and resources for consumers and businesses alike on many of West Virginia's consumer protection laws. This page is designed to be a one-stop resource for information about how consumers can protect themselves, where to go for help from the Office's Consumer Protection Division, and how to avoid the latest scams.
Consumer Complaint Forms
Consumers who believe that they have been the victim of unlawful practices in the purchases of goods and services are first encouraged to fill out the appropriate form and return it to the West Virginia Attorney General's Consumer Protection Division.
We offer consumers three options for submitting complaints.
If you have questions or need assistance filling out any of these forms, please contact our Consumer Protection Hotline at 1-800-368-8808. Clicking the links below will download a PDF of the form in a separate tab.
General Consumer Complaint Form
Mortgage Consumer Complaint Form
Motor Vehicle Complaint Form
Preneed Funeral Complaint Form
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Consumer Protection Brochures
Federal Trade Commission: Consumer Information
Better Business Bureau: Search for reports on businesses and charities
National Do Not Call Registry
Consumer Financial Protection Bureau: Information about consumer financial products and services
Free Annual Credit Report
Recalls.gov: Online source for product recalls